Our Policies

IMPORTANT: Please note only the person responsible for the reservation which has provided the credit card at time of booking will be able to do the check in for all occupants of the suite. The credit card provided at time of booking will be required as well as a piece of ID with a picture. Any other guests staying with the lead guest WILL NOT be able to access the suite if the lead guest has not checked in first.

Check in and check out hours:

Arrival for 4pm and departure for 11am .


Rental Age Restriction:

The lead guest must be at least 18 years old and be present during the entire length of stay. Identification is required at the time of check-in. The lead guest is responsible for the security deposit and for every other guest activities taking place in the unit and the common areas of the complex.


Maximum occupancy:

The number of guests must be confirmed at the time of booking and any change must be approved prior to arrival. In all cases, the number of guests cannot exceed the pre-determined maximum occupancy of the unit. Additional fees are charge for extra adults of the occupancy. Kids stay for free.

 Additional fee is 20$ per night per adult plus taxes.

  • 1 bedroom suite: Maximum occupancy in suite: 4 guests. 2 adults included in rate, additional fee for additional adults
  • 1 bedroom family suite: Maximum occupancy in suite: 6 guests. 4 adults included in rate, additional fee for additional adults
  • 2 bedroom suite: Maximum occupancy in suite: 6 guests. 4 adults included in rate, additional fee for additional adults
  • 2 bedroom family suite: Maximum occupancy in suite: 8 guests. 6 adults included in rate, additional fee for additional adults
  • 3 bedroom suite: Maximum occupancy in suite: 8 guests. 6 adults included in rate, additional fee for additional adults
  • 4 bedroom suite: Maximum occupancy in suite: 10 guests. 8 adults included in rate, additional fee for additional adults


Pets:

Pets are not allowed. A $1000 fine (or more in case of damages) will apply for non-compliance to this policy.


Smoking:

All our properties are strictly non-smoking, including the balconies.  As per the Quebec Anti-Tobacco Legislation a smoking restriction of 9 metres is required from any building.
A smoking penalty of $1000 will apply for non-compliance to this policy.


Payment Policy:

We accept Visa and MasterCard cards only. Your credit card statement will show charges from Club Lespri Tremblant.


Deposit:

One night deposit is due at time of reservation, and the remaining balance is due 24 hours prior to arrival for standard season and 30 days prior to arrival for peak season.
Full payment of any activities (ski lift tickets, golf, massages, etc.) is due at the time of booking.


Cancellation, change or no-show

**Note: Travel insurance is highly recommended to cover any unforeseen events.

Standard season (May 1st,2021 - December 18th,2021; January 3rd,2022- February 17th,2022; February 27th - March 10th, 2022; March 20th, 2022 - April 30th, 2022)
To receive a refund on an existing reservation the guest must cancel 24 hours or more prior to arrival. For qualifying reservations guest will receive the amount paid minus a 10% administrative fee. If reservation is canceled within 24 hours of arrival the reservation will be non-refundable. If guest decides to leave early after check-in, the unused nights will be non-refundable.

Peak Season (December 19th, 2021 - January 2nd, 2022; February 18th, 2022- February 26th, 2022; March 11th, 2022 - March 19th, 2022)
To receive a refund on an existing reservation the guest must cancel 30 days or more prior to arrival. For qualifying reservations guest will receive the amount paid minus a 10% administrative fee. If reservation is canceled within 30 days of arrival the reservation will be non-refundable. If guest decides to leave early after check-in, the unused nights will be non-refundable.


COVID-19 Exception:

If due to a ski resort closure (winter only), province/state travel ban or border closure affecting your reserved travel dates we will provide a 1-year monetary credit (from the time of your original departure date) good for a future stay in any of our properties. Guest will need to call Château Beauvallon directly at 1-888-681-6611 to redeem credit and schedule a new reservation. New reservations will be subject to availability, nightly rate and minimum length of stay requirements. Please note no credit extensions or refunds of unused credit will be issued.



Taxes:

The following taxes apply: Quebec accommodation tax of 3.5% on accommodation only, as well as 5% GST and 9.975% PST on all services. A 3% royalty applies to activities on the Tremblant site only. 


Indoor and outdoor pools, exercise room and hot tub:
 

The indoor pool, the exercise area and the exterior hot tub are currently closed. The outdoor pool is open daily from 10:00 am to 6 pm for the summer season. 

 

* Please note that the schedule can change according to weather conditions, maintenance requirements or any other reason beyond the control of Château Beauvallon.


Parking: 

Free outdoor parking.


Internet: 

Wireless Internet service is available free of charge in all suites and common areas.


Shuttle Service: 

A shuttle service is available every day from 8:00 am to 11:00 pm between Château Beauvallon and Mont-Tremblant Resort.


Sporting Equipment: 

Any sporting equipment (skis, snowboards, bikes, etc.) must be left in the secure locker provided by the hotel. Sporting equipment is not allowed in the suites.


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Updated June 2020

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6385 Montée Ryan
Mont-Tremblant, Québec
Canada J8E 1S5
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