Our Policies

Château Beauvallon Policies 2018

IMPORTANT: Please note only the person responsible for the reservation which has provided the credit card at time of booking will be able to do the check in for all occupants of the suite. The credit card provided at time of booking will be required as well as a piece of ID with a picture. Any other guests staying with the lead guest WILL NOT be able to access the suite if the lead guest has not checked in first.

 

Rental Age Restriction:

The lead guest must be at least 18 years old and be present during the entire length of stay. Identification is required at the time of check-in. The lead guest is responsible for the security deposit and for every other guest activities taking place in the unit and the common areas of the complex.

 

Maximum occupancy:

The number of guests must be confirmed at the time of booking and any change must be approved prior to arrival. In all cases, the number of guests cannot exceed the pre-determined maximum occupancy of the unit.

  • 1 bedroom suite: 4 guests
  • 1 bedroom family suite: 6 guests
  • 2 bedroom suite: 6 guests
  • 2 bedroom family suite: 8 guests
  • 3 bedroom suite: 8 guests
  • 4 bedroom suite : 10 guests

 

Pets:

Pets are not allowed. A $1000 fine (or more in case of damages) will apply for non-compliance to this policy.

 

Smoking:

All our properties are strictly non-smoking, including the balconies.  As per the Quebec Anti-Tobacco Legislation a smoking restriction of 9 metres is required from any building.
A smoking penalty of $1000 will apply for non-compliance to this policy.

Cannabis

We provide a cannabis free environment for all our guests.  It is strictly forbidden to smoke cannabis in the suite, on the balcony or anywhere on the hotel premises.  A smoking penalty of $1000 will apply for non-compliance to this policy.

 

 

 

Payment Policy:

We accept Visa and MasterCard cards only. Your credit card statement will show charges from Club Lespri Tremblant.

 

 

Deposit:

A deposit equal to the price of one night plus taxes is due at the moment of booking, and the balance of payment is due 72 hours prior to arrival during regular season and 30 days prior to arrival during peak season (see dates below)

Full payment of any activities (ski lift tickets, golf, massages, etc.) is due upon booking.

 

Cancellation, change or no-show

**Note: Cancellation travel insurance is highly recommended to cover any unforeseen events.


At any time (winter, spring, summer, fall)

- More than 72 hours prior arrival: 100% refund of total cost of stay including taxes + fixed cancellation fee of 50$ before taxes.

- Within 72 hours of arrival: No refund or cancellation permitted

 

Peak Season ( December 21st 2018 to January 5th 2019; February 14th to 24th 2019; March 8th to 17th 2019, Aug 15th to 19th 2019, December 20th 2019 to January 4th 2020; February 14th to February 22nd 2020; March 13th to 21st 2020)

 

- More than 30 days before arrival: 100% refund of total cost of stay including taxes + fixed cancellation fee of 50$ before taxes.

- 30 days and under: No refund or cancellation permitted

 

If you have also booked activities (ski lift tickets, golf, massages, etc.), please note that any cancellation, change or no-show will result in a minimum charge of 3% of the amount payable, depending on the agreement we made with the activity provider. 

There is no refund if the client is a no-show or cancels part of or the entire reservation during the stay. For a change of unit, the same cancellation and change policy applies.

 

If you have also booked activities (ski lift tickets, golf round, massages, etc.), please note that any cancellation, change or no-show will result in a minimum charge of 3% of the amount payable, depending on the agreement we made with the activity provider. 

There is no refund if the client is a no-show or cancels part of or the entire reservation during the stay. For a change of unit, the same cancellation and change policy applies.

 

Taxes:

The following taxes apply: Quebec accommodation tax of 3.5% on accommodation only, as well as 5% GST and 9.975% PST on all services. A 3% royalty applies to activities on the Tremblant site only. 
 

Indoor and outdoor pools, exercise room and hot tub: 

The indoor pool, the exercise area and the exterior hot tub are open from 9:00 am to 10:30 pm every day. The supervised heated outdoor pool is open during the summer season only:

  • June 15th  to August 19th 2018: every day, 10:00 am to 8:00 pm (open until 9:00 pm on Saturday, opens at 9:00 am on Sunday)
  • August 20st to 23th  2018 every day 10:00 am to 6: 00 pm
  • August 24th to 26th  2018 10:00 am to 8:00 pm
  • September 1,2,8,9th 2018 : 10:00 am to 6:00 pm

* Please note that the schedule can change according to weather conditions, maintenance requirements or any other reason beyond the control of Château Beauvallon.

 

Complimentary continental Breakfast: 

We invite our guests to enjoy a complimentary self-serve continental breakfast to enjoy in the comfort of their suite. Breakfast is available and served in our Stokes Room every day from 7 am to 11 am.

 

 

Chateau Beauvallon Bar: 

The bar is open during the following hours and offers the largest selection of scotches in the Laurentians. We also offer a tapas bar menu

 

  • Wednesday to Sunday evenings from 5:00 pm to 11:00 pm:
  • Low season – Thursday to Saturday evenings 5pm to 11pm

 

 

Parking: 

Free outdoor parking.

 

Internet: 

Wireless Internet service is available free of charge in all suites and common areas.

 

Shuttle Service: 

A shuttle service is available every day from 8:00 am to 11:00 pm between Château Beauvallon and Mont-Tremblant Resort.

 

Sporting Equipment: 

Any sporting equipment (skis, snowboards, bikes, etc.) must be left in the secure locker provided by the hotel. Sporting equipment is not allowed in the suites.


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Updated October 2018

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6385 Montée Ryan
Mont-Tremblant, Québec
Canada J8E 1S5
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